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How to restrict employees' access to call recordings

Learn how to configure employee access rights for listening to call recordings in orders, contacts, and on the Calls page

Christina avatar
Written by Christina
Updated over a week ago

You can limit access to call recordings in the employee role settings.

The Can see calls in the Work Orders block allows access to call recordings in the work order’s event feed.

The Can see calls in the Contacts block allows access to call recordings in the contact profile on the Calls tab.

The Calls allows access to all call recordings on the Calls page.

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