Orderry enables you to timely notify your clients and employees via SMS and Email notifications.

Configure your notification templates and set up an automatic notification sending on the “Settings > Notifications > Orders” page to minimize manual work.

Orderry fills your notification data automatically via template variables. There are 7 groups of variables you can use in the system: “Company”, “Client”, “Order”, “Employees”, “Finance”, “Date”, and “Other”. Let's consider each group and its variables in detail.

1. Company group

  • {Company Name} variable represents the company name you configure on the “Settings > General” page.

  • {Company Address} variable represents the company address you configure on the “Settings > General” page.

  • {Company Email} variable represents the company email address you configure on the “Settings > General” page.

  • {Company Details} variable represents the company details you configure on the “Settings > General” page.

  • {Company Note} variable represents the additional information about your company you configure on the “Settings > General” page.

2. Client group

The variable names for this group may vary depending on your country. Variable names correspond to the field names in the client dialog window.

  • {Client Name} variable represents the client's name from the dialog window field of the same name.

  • {Client Phone} variable represents the client's first phone number.

  • {Client Address} variable represents the client's address from the dialog window field of the same name.

  • {Client Email} variable represents the client's email address from the dialog window field of the same name.

3. Order group

  • {Order Due Date} variable represents the “Due date” field value from the “General info” tab in the following format: 20 June 2020 15:00;

  • {Order Malfunction} variable represents the “Malfunction” field value from the “General info” tab;

  • {Estimated Price} variable represents the “Estimated price” field value from the “General info” tab;

  • {Order Manager Notes} variable represents the “Manager notes” field value from the “General info” tab;

  • {Urgent} variable represents the “Urgent” checkbox value from the “General info” tab. The checked checkbox returns the “Yes” value, unchecked checkbox returns the “No” value;

  • {Order Scheduled For} variable represents the “Scheduled for” field value from the “General info” tab in the following format: 20/06/2020 14:00;

  • {Order Duration} variable represents the “Duration” field value from the “General info” tab.

  • {Order Resource} variable represents the “Resource” field value from the “General info” tab.

  • {Ad Campaign} variable represents the “Ad Campaign” field value from the “General info” tab.

  • {Order Parts and Accessories} variable represents the “Parts and Accessories” field value from the “General info” tab;

4. Asset group

  • {Asset Owner} variable represents the name of the owner (if the owner is a customer) or the name of your company (if you are the owner);

  • {Asset Warehouse} variable represents the name of the warehouse where the asset is located at the moment of printing the document.

  • {Asset Type} variable represents the data from the “Group” asset system field.

  • {Asset Brand} variable represents the data from the “Brand” asset system field.

  • {Asset Model} variable represents the data from the “Model” asset system field.

  • {Asset Modification} variable represents the data from the “Modification” asset system field.

  • {Asset Serial Number} variable represents the data from the “Serial Number/IMEI/VIN” asset system field.

  • {Asset Color} variable represents the data from the system field of the same name in the asset form.

  • {Asset State} variable represents the data from the system field of the same name in the asset form.

  • {Asset Year} variable represents the data from the system field of the same name in the asset form.

  • {Asset Cost} variable represents the data from the system field of the same name in the asset form.

5. Employees group

  • {Order Created By} variable represents the name of an employee that created the order. The variable gets its value from the employee dialog window field of the same name on the “Settings > Employees” page.

  • {Order Specialist Name} variable represents the name of an employee assigned as a specialist for the order in the “General info” tab. The variable gets its value from the employee dialog window field of the same name on the “Settings > Employees” page.

  • {Order Specialist Phone} variable represents the phone number of an employee assigned as a specialist for the order in the “General info” tab. The variable gets its value from the employee dialog window field of the same name on the “Settings > Employees” page.

  • {Order Manager Name} variable represents the name of an employee assigned as a manager for the order in the “General info” tab. The variable gets its value from the client dialog window field of the same name on the “Settings > Employees” page.

  • {Order Closed By} variable represents the name of an employee that closed the order. The variable gets its value from the employee dialog window field of the same name on the “Settings > Employees” page.

  • {Order Manager Notes} variable represents the “Manager notes” field value from the “General info” tab.

  • {Order Specialist Notes} variable represents the “Specialist Notes” field value from the “General info” tab.

6. Finance group

  • {Estimated Price} variable represents the “Estimated price” field value from the “General info” tab;

  • {Estimated Price Spelled Out} variable represents the “Estimated price” field value in letters from the “General info” tab;

  • {Paid} variable represents the sum that the client already paid to the moment of the document printing;

  • {Paid Spelled Out} variable represents the sum in letters that the client already paid to the moment of the document printing;

  • {Invoice Total Amount} variable displays the remaining payment sum with advance payments and other payments (if relevant) included;

  • {Balance Due} variable displays the remaining payment sum with advance payments and other payments (if relevant) included;

  • {Order sum} variable displays the total order sum;

  • {Tax Rate} variable displays the Tax rate you can configure on the “Settings > Taxes” page;

  • {Tax Name} variable displays the Tax name you can configure on the “Settings > Taxes” page;

  • {Currency} variable displays the currency icon you can set on the “Settings > General > Company details” page.

7. Date group

  • {Order Created Date} variable represents the order creation date in the following format: 20 June 2019.

  • {Order Done Date} variable represents the date when you transferred the order to the status of the “Done” group in the following format: 20 June 2019. The variable stores the date of last order transfer to the status of the “Done” group.

  • {Order Due Date} variable represents the date and time value of the “Due date” field in the following format: 20 June 2019 10:53.

  • {Order Closed Date} variable represents the date when you transfer the order to the status of the “Won” or “Lost” group in the following format: 20 June 2019. The variable stores the date of last order transfer to the status of the “Won” or “Lost” group.

  • {Today Date} variable represents the current date in the following format: 20 June 2019.

  • {Today Datetime} variable represents the current date and time in the following format: 20 June 2019 17:53.”

  • {Order Scheduled For} variable represents the Scheduled for” field value from the “General info” tab in the following format: 29/01/2019 18:53.

  • {Order Warranty Expiration Date} variable represents the general warranty value for all parts and services from a specific order in the following format: 20 June 2019. Configure the warranty start date on the “Settings> General > Orders” page.

Note: the {Order Warranty Expiration Date} variable contains “No warranty” values for orders in the statuses of “New”, “In progress”, or “Pending” group. Enable warranty date by transferring the order to the status of “Done”, “Won”, or “ Lost” (depending on the order configuration on the“Settings> General > Orders” page).

8. Others group

  • {Order Number} variable represents the order number.

  • {Order Type} variable represents the Order type field value from the “General info” tab.

  • {Barcode} variable represents the order barcode Orderry generates upon order creation. Use this variable in your Email templates.

  • {Order Specialist URL} variable generates the link to short order information. Use this variable for your Email templates.

For example:

  • {Order Specialist URL SMS} variable generates the link to a page with the short order information for contractor SMS templates.

  • {Order Client URL SMS} variable generates the link to a page with the short order information for client SMS templates.

  • {Order Client URL} variable generates the link to short order information. Use this variable for your Email templates.

For example:

  • {Order Conclusion} variable represents the “Verdict/client recommendations” field value from the “Labor and materials” tab.

  • {Order Client Feedback URL} variable generates the link to your client feedback page.

Each time you add custom fields to the Client, Order, or Asset forms, the system adds corresponding variables to the list. You can distinguish them from the system variables by the digital code in the names, for instance: {Client Birthday 673232}.

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