Balance adjustments are intended to help you edit balances with your customers and suppliers up-to-date without actually making financial transactions via cashboxes. Therefore, balance adjustments will not be displayed as cashbox payments, they do not affect the financial accounting and Dashboard reporting.

Balance adjustment is commonly needed in the following cases:

  • when there is an outstanding balance due to rounding

  • when you used to make payment settlements with a customer or supplier using a cashbox, which led to incorrect balance displayed in the client’s profile.

There are two ways of adjusting balances in Orderry.

Note: The ability to make balance adjustments is authorized by a specific role-based user access permission.

Adjusting balances manually

This one-size-fits-all mode of balance adjustment can be used on any occasion:

  • To drive a balance to zero after rounding

  • To settle a debt with a client without making any cashbox transactions

  • To set current balance with a supplier when there have been no cashbox payments recorded so far.

Step One. From the client profile, go to the “Balances” tab and press “+ Balance adjustment”.

Step Two. Get a dialog window to enter the adjustment amount in the “Adjustment amount” field, then make a selection between “Payable” and “Receivable”.

When the client owes you, select “Payable” and enter the amount owed by the client to drive a balance to zero.

When you owe to the client, select “Receivable” and enter the amount you owe to the client to drive a balance to zero.

As a result, the amount in the “New balance value” box will be changed to zero.

Step Three. Don’t forget to put a relevant comment and press “Save”.

Done! A newly-created balance adjustment has been successfully logged and is now displayed along with the rest of the related transactions.

Adjusting balances via virtual cashboxes

Use this method to adjust balances with clients and suppliers if you have separate cashboxes to keep a record of mutual payments and settlements.

For example, you already have a cashbox showing a current balance with a supplier or customer. Having it negative means you owe to the client. And vice versa.

Step One. From the supplier profile, go to the “Balances” tab and press “+ Balance adjustment”.

Step Two. Get a dialog window and select a corresponding cashbox used for payment settlements.

The “Adjustment amount” value will be automatically filled, in line with updating a new balance value according to related cashbox amounts.

For example:

  • In the case a given cashbox has -USD5,000, you owe it to the client. Therefore, a new balance value will be set to -5,000.

  • In the case a given cashbox has USD5,000, the client owes you. Therefore, a new balance value will be set to 5,000.

Note: Upon adjusting the balance, a related cashbox becomes virtual, meaning all its transactions also become virtual and do not apply to financial reporting.

Step Three. Don’t forget to put a relevant comment and press “Save”.

Done! You have successfully adjusted the balance using a virtual cashbox. The cashbox itself becomes virtual and can be deleted on the “Finance > Payments” page.

How to delete balance adjustments?

You can always take a step back and delete balance adjustments. Follow these steps to remove a balance adjustment from the system:

Step One. From the client profile, go to the “Balances” tab.

Step Two. Double-click to select a balance adjustment you need to remove.

Step Three. Press delete button and confirm your action.

Nicely done! A selected balance adjustment has been successfully removed, and the client’s balance updated accordingly.

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