The Orderry support team is always ready to provide you with all the information and guidelines on how to set up your account and business processes.

If you don't have time to get into the fine details of setup or train your employees on how to work in the system, request a setup assistance service.

Setup Assistance Services Pricelist

Service

Price, $

Note

Setting up document templates (labels, price tags, document layout)

40/100

The cost depends on the number and complexity of the document

Data import and migration from other systems (import of work orders, customers and goods, loading directories)

200

Setting up workflows

(statuses, transfer of assets, mandatory actions)

200

Presentation/training for employees

100

Setting up VoIP

40

Any other customization is discussed individually.

How to Request a Setup Assistance Service

1. Contact the support chat. Describe exactly what kind of service you need.

2. One of our setup managers will contact you to coordinate and clarify details, terms, and costs.

For example, if you need to add non-standard document templates, the manager will evaluate the possibility and timing of implementation. When setting up workflows, the manager will clarify all the details to transfer your work processes into the system as accurately as possible. If you need to train your employees, we will agree with you on a convenient time for the presentation.

3. After all details are clarified, our setup manager will get to work.

Please note that free support services include only recommendations on how to configure Orderry. Users themselves within their access rights make/edit/delete data, set the logic of processes, connect third-party services, and make other settings of the account.

Find guidelines and tutorials on setting up Orderry in our Help Center and YouTube channel.

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