This article describes the most common problems and errors when subscribing to a subscription and how to solve them.
Insufficient funds to pay
Payments are made in euros, so you need to check with the bank that issued the card at what exchange rate the funds are debited. We also recommend that you check whether you can disable double conversion, as double conversion may also result in additional charges from your bank.
Rejection from the issuing bank of your card, the card may have restrictions on online payments
You need to contact the bank that issued the card to check and set a different limit for online payments. After that, try again to subscribe.
If you have any other problems with your subscription, please contact our Support Chat.