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Payment Link Statuses

Learn what statuses can be assigned to payment links and what they mean

Xenia avatar
Written by Xenia
Updated yesterday

The statuses for payment links are systemic and automatically change according to events.

Created - a status that is automatically applied to all new links.

Viewed - this status is automatically applied if the customer clicked on the payment link.

Waiting for payment - this status indicates that the payment process has begun (the customer has chosen a payment method, is filling in the data, is waiting for payment confirmation, etc.)

Paid - a status that indicates a successful payment. This status is the trigger for creating a payment at the cash desk.

Payment failed - this status is used in case of an unsuccessful payment. The cause of the error can be clarified in the Orderry support chat. It can be either a blocked payment or other restrictions.

Deleted - a status that is automatically applied to all deleted payment links.

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