RO App

We continue expanding the capabilities of Public API v2 and Webhooks in Orderry. This update adds new endpoints for working with calls, orders, estimates, and employees, as well as new webhooks for sales, bookings, and invoices.

Bookings: created, status changed, booking time changed, assignee changed, deleted.

- Sales: created, deleted.
- Bookings: created, status changed, booking time changed, assignee changed, deleted.
- Invoices: status changed.

Set up webhooks in Orderry to automate actions in other systems based on these events. Detailed instructions are available in the <a href="https://orderry.readme.io/reference/webhooks-guide" rel="nofollow noopener noreferrer" target="_blank">guide on using webhooks</a>.

We have also added new endpoints for the telephony module in Public API v2.

get a list of active telephony providers;

get detailed information about a call by ID;

- get a list of active telephony providers;
- get a list of extensions by provider;
- get an extension by ID;
- get a list of calls;
- get detailed information about a call by ID;
- get a link to the call recording;
- get the call recording transcription.

This allows you to work with calls and call recordings directly through Public API v2 and synchronise them with external platforms.

<a href="https://orderry.readme.io/reference/get-telephony-providers" rel="nofollow noopener noreferrer" target="_blank">Learn more about Telephony endpoints in the Public API documentation</a>.

We have also updated the list of endpoints for working with employees. Now, you can work with employee groups through the Public API, namely:

get the group ID and name when getting the list of employees;

- get a list of employee groups;
- get the group ID and name when getting the list of employees;
- filter employees by group.

These endpoints will help automate work with teams, roles, and task distribution among employees in Orderry.

<a href="https://orderry.readme.io/reference/get-company" rel="nofollow noopener noreferrer" target="_blank">Learn more about Employee endpoints in the Public API documentation</a>.

We have also added the ability to sort orders and estimates by the closed_at field when getting the list of these entities. This will help you work better with closed documents and create custom analytical reports in external services.

<a href="https://orderry.readme.io/reference/get-orders" rel="nofollow noopener noreferrer" target="_blank">Learn more about Order endpoints in the Public API documentation</a>.

Please note: if some endpoints are not yet available in the latest version of the API documentation, you can switch to the previous version. The deprecated API version will be supported until September 1, 2026.

If you have any questions, suggestions, or comments regarding Orderry Public API and Webhooks, please contact us via support chat.

Learn about new endpoints in the Public API that allow you to work with calls and improve workflows for orders, estimates, and employees, as well as new events for webhooks in Orderry.

Public API v2 Update: New Endpoints and Events for Webhooks

Public API

Book a Demo

Video Tutorial

Create account

Go to Orderry

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Public API v2 Update: New Endpoints and Events for Webhooks

New Events for Webhooks

New Endpoints for Telephony

New Endpoints for Employees

New Endpoints for Orders and Estimates