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New Inquiries Section in the Mobile App

View, create, edit, and manage inquiries right from your phone – no need to switch to the web version

Written by Hanna

The long-awaited update is now available in the Orderry mobile application – you can now work with inquiries anywhere: in the workshop, at the office, or on the go.

Manage Inquiries From Your Phone

In the new Inquiries section, you can:

  • view all inquiries

  • create new inquiries

  • edit existing inquiries

To quickly find the inquiries you need, you can filter them by:

  • creation date

  • due date

  • status

  • type

  • manager

  • location

Inquiry search works by:

  • document number

  • contact name

  • contact phone number

  • product serial number

  • comment

Creating and Editing Inquiries

Creating inquiries in the mobile app works the same way as in the web version:

  • choose the inquiry type and location

  • assign a responsible manager

  • enter a contact or select a client from the database

  • set a due date

  • add a product

  • specify the necessary details

  • change the inquiry status

  • add comments, photos, and other files to the activity feed

This ensures a consistent workflow whether you're working from a computer or a phone.

Customizing the Inquiry Card Layout

You can customize which fields are displayed on the inquiry card. To do this, in the mobile app go to Settings > Appearance > Inquiries and choose which fields to display and in what order on the inquiry card.

Update Your App

To start using the new features, update the app to the latest version. If you haven't installed the mobile app yet, now's the time to download it from the App Store or Google Play.

We'd love to hear your thoughts – what other inquiry-management features would you like to see in the mobile app? This will help us build the features that matter to you.

If you have any questions, suggestions, or feedback about this update, reach out to us via support chat.

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