Zadarma is a VoIP service that offers simple communication for business with no additional equipment or actual geo presence required.
Important: this integration is available starting with the Startup plan.
To connect integration with the Zadarma service, you must configure PBX for incoming and outgoing calls. Read more about PBX setup in this instruction.
Follow the instructions below if you already have a Zadarma account with a configured PBX and connected SIP number. Don’t have an account? Get started now.
Note: Please turn off integrations with ZCRM and other third-party CRM systems in your Zadrama account. It’s necessary for your integration with Zadarma to work correctly. The same thing should be done on the Settings > Integrations and API page.
You can connect Zadarma with your Orderry account with these simple steps.
Step 1
Navigate to the Settings > Integrations and API page, then press “Generate keys” to get your authentication key.
You'll receive an email with a confirmation link for creating your API access key.
Step 2
Copy the “Key” and “Secret” values from your Zadarma account, you will need them to complete setup on the Settings > Integrations and API page.
Paste these values in the corresponding fields in your Orderry integration setup.
Step 3
Copy the “Notification address” value from your Orderry integration center.
Fill in the “Сall notifications to the PBX” field on the Settings > Integrations and API page in your Zadarma account.
Make sure to check all checkboxes in the “Notify me and send the data in the following events” section.
Enable listening to the recorded calls in your Orderry. Navigate to the “PBX extension numbers settings” page and check the “Upload to the cloud” checkbox for every extension number.
Step 4
Add extension numbers of the Zadarma PBX on the Integration page.
Step 5
Check the “Integration enabled” checkbox and press “Save” to finish the setup.
Done! Your integration with Zadarma is set up and running.
Now, if everything is done correctly, you will see the dropdown list of available phones when hovering over the client number. When your phone receives a call, the incoming call card appears in the bottom right corner of the Orderry page.