Skip to main content
All CollectionsProduct UpdatesAugust 2024
Orderry Chats: Attach Images to Conversations with Clients
Orderry Chats: Attach Images to Conversations with Clients

Read the latest updates in Orderry

Anna avatar
Written by Anna
Updated over 3 months ago

We're excited to introduce a new feature to the Chat module in Orderry, designed to improve your communication with customers! You can now attach images directly to your chats, making it easier than ever to share essential visuals.

Supported Image Formats

You can now send up to 5 images in a single message in the following formats:

  • JPEG

  • JPG

  • PNG

  • GIF

File Size Limits

Each channel has its file size limitations:

  • WhatsApp and SMS by Twilio: Up to 5 MB

  • Facebook and Instagram: Up to 8 MB

How to Attach Images

Adding images is simple:

  1. Browse Files: Click the attachment icon and choose the image from your files.

  2. Drag and Drop: Drag your image file into the chat window.

Here you’ll find the step-by-step instructions.

With these new capabilities, you can easily share photos of assets, documents, and other important images. To enhance your experience, our next update will include the ability to attach files such as PDFs, XLS, and more to your customer chats.

Stay tuned for more updates, including features like adjusting taxes in work orders and sales, a board view for work orders and estimates, and Stripe integration. As always, we're here to help you get the most out of Orderry. If you have any questions or feedback, don't hesitate to reach out to our Support team.

Did this answer your question?