In Orderry, you can manually create call transcripts from the call table or set them up to be generated automatically.
To enable the automatic call transcription feature:
1. In the Settings > Telephony > Transcription section, select the “Transcribe calls automatically” checkbox. Next, configure the settings for the calls for which you want to use this feature.
2. Select the type of calls: Incoming, Outgoing, or All.
3. Set the minimum and maximum duration of the call. The maximum call duration is 20 minutes.
4. Select the extension numbers to which automatic transcription should be applied.
5. Save the settings.
After that, for all calls that match the specified parameters, the system will automatically create a transcription immediately after the conversation ends.