In Orderry, you can set up automatic creation of an inquiry for each missed incoming call. To do this, go to the Settings > Telephony > Automation page, check the appropriate checkboxes, and set up the creation rules.
Inquiries that were created automatically from an incoming or missed call will be filled in as follows:
Inquiry type and Manager specified in the settings.
Name (if the client is already in your database) and phone number of the client.
In the "Comment" field, you’ll see "Missed" for Inquiries created from a missed call.
The location will not be specified.
Please note that automatic Inquiries are created both from existing and unknown clients.
🔎 Learn about automatic creation of tasks and inquiries from calls.