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How to accept payment for an order through a public page

Learn how the payment link for payment via a public page is generated, how the client makes the payment, and what is displayed in the payment history

Christina avatar
Written by Christina
Updated today

A public page is a convenient way to confirm orders and receive payment from clients online. For it to work correctly, you need to set it up in advance, and then send it to the client: automatically via notifications or manually. Let's take a look at what data is displayed on the form, how the amount to be paid is formed, and what happens after the payment is made.

What information is displayed on the form

The public form contains your company logo, which you can set in the Settings > General page, the manager's name, clients details, asset information, and the information about products and services added to the order.

If necessary, the client will be able to change the language of the public form by selecting the desired language at the top of the page.

How the client pays via the public page

When the client clicks on the Pay button, a payment form will be generated for him in a new tab, with the amount indicated in the Total amount field.

Total amount is calculated as follows:

Total amount = Order total - Already made payments

For example, if an prepayment of 100 euros was made and the order total is 300 euros, then the total due on the public form will be 200 euros.

If the order has a payment history, it will be displayed in the Payment history block. All prepayments and payouts are displayed there, except for deleted ones.

If there have been no payments on this order yet, the Total amount will show the full sum for the order.

As soon as the customer clicks on the payment button, a link is generated which you can view and copy on the order page in Orderry in the Invoices and payments section.

If the customer clicks several times, several links will be generated accordingly. Each of them is valid and, if necessary, can be sent to the client manually to complete the payment.

You can only pay the full amount specified in Total amount.

After the payment is made, the order status changes to the one specified in the payment button settings if the status transfer rules allow it. Funds are credited to the account linked to the merchant selected in the public page’s online payment settings.

If changes were made to the order after the payment was made and the total amount became smaller, the overpayment will be displayed on the public form. If the total amount has increased, the Pay button will reappear and the client will be able to pay for the additional amount specified.

Public page, public link, public form, online form

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