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How to use public pages?

Learn effective ways to implement public pages

Christina avatar
Written by Christina
Updated over 2 weeks ago

Let's take a look at popular ways to use public pages, from simple order reviews to streamlined acceptance and payment processes. These examples showcase the flexibility of public pages, allowing you to customize each setting to fit your unique workflow and client needs.

Case 1. Review purposes

The simplest way to use the public page without additional settings is for review purposes only. All the necessary information about the order is already there and if you want the client to just be aware of the products and services and their pricing, you can use the public page as it is.

Case 2. Paying for the order after accepting the estimate

Configure public pages to allow clients to accept an estimate and then immediately proceed to payment, streamlining the transition from estimate to order. This can be done as follows:

1. On the public pages settings page, in the Estimates block, select the Allow clients to accept/decline a document checkbox and set the rules for switching the order to another status after acceptance so that the estimate status changes to "Order created".

In this case, the order will be created in its initial status automatically after the estimate is accepted.

2. Go to Work Orders block, enable online payments, and select the status of the order that should display the payment button in the In statuses field.

For example, if you set the estimate status to “Pending”, send the client a public page and the client confirms it, the estimate will be transferred to the order with the “New” status. In this case, the payment button should be enabled for the “New” order status so that after confirming the estimate, the client can immediately pay for the order on the same public form.

For convenience, you can also create a new order status, for example New (Paid), to fit this flow better.

3. Next up, finish setting the payment button.

Case 3. Accepting and paying for the order

Set up the public page to let clients accept and pay for an order without needing an estimate — ideal for a simplified, direct order flow.

1. To do this, go to the public pages settings page in the Orders block, select the Allow clients to accept/decline a document checkbox and set up the rules for changing the order status after acceptance or decline.

2. The next step is to enable the payment button for the order status you need.

Important: In order for the payment button to appear right after the public form is accepted, you need to configure the rules for switching into correct order status after the public form is accepted.

For example, the order status "Diagnostics" changes to "In Progress" when the public form is accepted. In this case, you need to enable the display of payment button as described above for the “In progress” status. Or create a new order status for your convenience.

It is also worth noting that if both acceptance and payment button are enabled for the current order status, only acceptance buttons will be displayed.

Case 4. Paying for the order

You can also use the public page solely for payments.

To do this, you just need to enable the display of payment button for the order statuses you require, and send the form to the client as described in this instruction.

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