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Other System Updates in September: Service Visibility, Contact Tags, Product Photos, and More

A few more small updates in Orderry this month – more control over online bookings, easier search for contacts from calls, images for products and bundles, and barcodes from SKUs and product codes.

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Written by Julia

Service visibility on the public page

The service card now has an Available for online booking checkbox – you decide which services clients see on your public page. Until now, this depended on whether the service had a duration.

How the setting works

The checkbox is in the service card, in the Online booking section. When it's on, clients see the service among those available for booking. When it's off, they don't – but you can still add this service to a booking manually. Duration no longer affects visibility.

You won't need to set everything up from scratch – during the update, the checkbox was turned on for the services that already appeared on the public page. From there, you set the visibility of each service yourself.

Services without a duration

These services can also be opened for online booking. Clients will see the name, price, and start time of the booking – without a duration and without the option to add the booking to their calendar. In your schedule, the booking will take up the time slot set in your public page settings.


Tags for contacts created from calls

The call automation settings now have a Tags field. Contacts that the system creates after a call get the configured tags right away – until now, the only way to tell them apart from the rest of your database was by name.

What this gives you

In Contacts, you can filter by tag to see everyone who entered your database after a call. This lets you gauge how many contacts calls bring in, set up a separate campaign for them, or pass them on to the right manager.

How to add tags

Go to Settings → Telephony → Automation. The field sits next to the Create contacts for calls option. Pick existing tags or create new ones – just like in Contacts. There is no limit on the number.

The setting applies to all telephony integrations. Only the contacts the automation creates after the update will get the tags. If you leave the field empty, nothing changes.


Product photos during import

Products coming in from a connected store are now imported together with their photos. Just like in your store: the main photo stays the main one on the product card, and the rest become additional ones. Until now, product cards arrived without images, and photos had to be added by hand.

Where it works

For now, photos are imported from WooCommerce and Shopify. The next Ecommerce Connect integrations are already in the works.

Photos are loaded after the products themselves, so they won't show up on the cards right away – but order import runs without delays.


Images for bundles

The bundle card now has an image block – the same one products use. This comes in handy when a bundle describes a physical item rather than a list of jobs – a finished bouquet, say. One person puts it together and another hands it to the client, and telling it apart from a dozen similar names isn't easy. With a photo, the bundle is recognizable at a glance.

Where images show up

The Bundles list now has an Images column. It's on by default, and you can hide it in the table settings. The photo also shows up when you add a bundle to a client's order. Hover over a thumbnail to open an enlarged preview.


SKU and product codes as barcodes

You can now print SKUs, internal codes and MPNs on labels, price tags and documents as barcodes or QR codes. You no longer need to duplicate these values in the Barcode field for this.

For example, if a label has an SKU barcode, just scan it and Orderry will find the product. If several products share the same SKU, the system will show all of them, and all you need to do is choose the right one.

Barcode settings

First, go to Settings → Forms editor → Products. The SKU, Internal code and MPN fields now have a Barcode type setting there – you can set it separately for each field and product type. Available formats:

  • QR code – for any value;

  • Code128 – for codes made of digits, Latin letters and common symbols;

  • EAN-8, EAN-13 and UPC-A – only for numeric codes that follow the EAN and UPC standards, such as those manufacturers print on packaging.

If a value doesn't match the selected format, the system won't save it and will tell you what to fix.

Then add the variable for the relevant field to a label, price tag or document template: {Product SKU Barcode}, {Product Code Barcode} or {Product MPN Barcode}. The barcode will appear if a format is selected for the product type and the field itself is filled in.


If you have any questions or suggestions about these updates, please write to us in the support chat.

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