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How to prepare your Instagram account for connecting to chats?
How to prepare your Instagram account for connecting to chats?

Learn how to pre-configure your Instagram account to successfully connect it to chats

Xenia avatar
Written by Xenia
Updated over 7 months ago

To successfully connect Instagram to Orderry, you need the following:

  • switch your Instagram account to a professional account

  • connect an Instagram page to a Facebook page

  • allow messaging in Instagram settings

How do I switch my Instagram account to a professional account?

In your Instagram profile, click Settings & Privacy, select Account Type & Tools, and click Switch to Professional Account. Follow the steps to complete the transition to a professional account.

How to connect Instagram to a public Facebook page?

Note: You must be a Facebook page administrator to connect.

If you don't have a Facebook account and pages, you need to create them. Learn

more about creating and setting up pages in this article.

1. Go to Facebook and click on your profile photo in the upper right corner of the screen.

Click All Profiles and select the page you want to connect Instagram to.

Click on your profile photo again in the upper right corner of Facebook. Next, click "Settings & Privacy" and select " Settings".

In the left menu, click on Linked Accounts.

Select Instagram and click Connect account.

When connecting your account, be sure to allow access to your messages.

Enter your Instagram account username and password, and click the login button.

As a result, you will see a notification that your Instagram account has been successfully connected to your Facebook page.

Please note that you can connect only 1 Instagram account to 1 Facebook page. Therefore, if another Instagram account has already been connected to the page, you must disconnect it.

How do I turn on messaging in Instagram settings?

In your Instagram profile, open Settings and Privacy and select Messages and Replies to Stories.

Next, activate the Allow access to messages switch in the Message controls section.

After completing all the preliminary settings, you can connect Instagram to Chats in Orderry.

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