How to remove or deactivate employees?

Deactivating an employee blocks the employee's access to Orderry completely. But as an employer, you may need to keep the account of a deactivated employee for some time in the system to make salary payout, delegate assigned tasks and work orders, etc.

Deactivated employees cannot log in to Orderry, but their accounts are displayed in the employee lists and your subscription plan. So you, as an owner, can see their payroll data, accrue it, and pay out their salary.

To deactivate an employee, you need to open the employee's profile, click the Deactivate button, and confirm this action.

To activate an employee, navigate to the profile of a deactivated employee and click the Activate button.

Step 1. Navigate to the Settings > Employees page. Double-click the name to open an employee profile.

Step 2. Hit the Delete button in the bottom-right corner.

Step 3. If this employee has open work orders, inquiries, contacts, or tasks assigned to them, you must reassign them to another employee. You must also transfer the assets currently in the employee’s inventory to any product inventory or to another employee.

After selecting an employee for reassignment, click the “Delete and Assign” button. The system will automatically transfer all associated work orders, inquiries, contacts, tasks, and assets to the new assignee, after which the original employee will be removed.

Important: A removed employee will still be displayed in closed work orders, leads, and completed tasks, as well as in relevant reports. However, the removed employee will disappear from payroll calculations that have not yet been accrued.

After deleting an employee, you can remove it from your plan on the Settings > Subscription page.

Contact our customer support team if you've accidentally removed an employee.

There are two ways to do this:

You can access the Chat button on any page on app.orderry.com

Remember: you can restore your employee only if it’s available in your Subscription Plan. Otherwise, you have to add an employee to your Subscription Plan before contacting the customer support team.