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Chats. General Information

Learn how to communicate with social media leads without leaving Orderry

How to use chats

Learn how to quickly find the chats or messages you want and display only the conversations you need

How to search and filter chats

Learn how easy it is to initiate a chat with a new customer through the available channels in Orderry

How to initiate new chats

Learn how to connect a contact to the chat

How to connect a contact to chat

How to send files in chats

Learn how to assign, reassign and unassign employees to chats

How to assign an employee to a chat

Learn how to create and use tags in Orderry Chats

Tags in chats

Learn how to create and edit saved replies for quick responses in Orderry Chats

Saved replies in Orderry Chats

Learn how to create and use WhatsApp templates in Orderry Chats

WhatsApp message templates

What are AI- suggested replies, and how do they work?

AI-Suggested replies in chats

Christina

Xenia

In this section you will learn how to work with Chats

Chats

Learn how to connect, configure, edit, and delete channels for Chats in Orderry

How to connect a new channel to Orderry Chats

Learn how to properly connect and set up a WhatsApp number to Orderry

How to connect WhatsApp by Twilio to Orderry Chats

Learn how to connect SMS to Orderry correctly

How to connect SMS by Twilio to Orderry Chats

Learn how to connect an Instagram account to chats in Orderry

How to connect Instagram to Orderry Chats

Learn how to connect a Facebook Messenger Page to Chats in Orderry

How to connect Facebook Messenger to Orderry Chats

Learn how to properly connect and configure Telegram Bot in Orderry chats

How to connect Telegram Bot to Orderry Chats

Learn how to connect new channels to Orderry Chats

Connecting Channels

Learn how to upgrade your Twilio account to a paid version and buy numbers for advanced communication capabilities

How to upgrade your account and buy numbers in Twilio

Learn how to pre-configure your Instagram account to successfully connect it to chats

How to prepare your Instagram account for connecting to chats

Look for answers to the most common questions in the Chats section

Q&A (Chats)

Public API

Book a Demo

Video Tutorial

Create account

Go to Orderry

Find answers and get help from Intercom Support and Community Experts

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