RO App

Chats. General Information

Learn how to communicate with social media leads without leaving Orderry

How to use chats

Learn how easy it is to initiate a chat with a new customer through the available channels in Orderry

How to initiate new chats

Learn how to work with chats in the Orderry mobile app: search among chats, reply, filter, and manage your conversations

How to work with chats in the Orderry Mobile App?

Xenia

Christina

In this section you will learn how to work with Chats

Chats

Learn how to assign, reassign and unassign employees to chats

How to assign an employee to a chat

How to send files in chats

Learn how to connect a contact to the chat

How to connect a contact to chat

Everything you need to know about communicating with clients in chats

Working in chats

Learn how to quickly find the chats or messages you want and display only the conversations you need

How to search and filter chats

Learn how to create and use tags in Orderry Chats

Tags in chats

Searching, filtering, and organizing chats

Organization and navigation

Learn how to create and edit saved replies for quick responses in Orderry Chats

Saved replies in Orderry Chats

What are AI- suggested replies, and how do they work?

AI-Suggested replies in chats

Learn how to create and use WhatsApp templates in Orderry Chats

WhatsApp message templates

Tools for fast and automated communication

Automation and saved replies

Learn how to connect, configure, edit, and delete channels for Chats in Orderry

How to connect a new channel to Orderry Chats

Learn how to properly connect and set up a WhatsApp number to Orderry

How to connect WhatsApp by Twilio to Orderry Chats

Learn how to connect SMS to Orderry correctly

How to connect SMS by Twilio to Orderry Chats

Learn how to connect a Facebook Messenger Page to Chats in Orderry

How to connect Facebook Messenger to Orderry Chats

Learn how to properly connect and configure Telegram Bot in Orderry chats

How to connect Telegram Bot to Orderry Chats

Learn how to connect new channels to Orderry Chats

Connecting Channels

Learn how to pre-configure your Instagram account to successfully connect it to chats

How to prepare your Instagram account for connecting to chats

Learn how to connect an Instagram account to chats in Orderry

How to connect Instagram to Orderry Chats

Learn how to connect Instagram channel to Chats

Connecting Instagram

Learn how to upgrade your Twilio account to a paid version and buy numbers for advanced communication capabilities

How to upgrade your account and buy numbers in Twilio

Look for answers to the most common questions in the Chats section

Q&A (Chats)

Public API

Book a Demo

Video Tutorial

Create account

Go to Orderry

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.